About this report
Victorian Government is creating and collecting more information than ever before. But there is a struggle to effectively harness the value of information to improve work practices and service delivery to businesses and the community.
Independent reviews and investigations have taken place in recent years which have reported on recordkeeping and information shortcomings across the Victorian Public Sector. In addition, Public Record Office Victoria (PROV) has also undertaken assessments and surveys to address recordkeeping issues.
This report aims to:
- provide a snapshot of the major recordkeeping challenges currently facing the Victorian Public Sector
- highlight and summarise activities undertaken by PROV and other organisations during 2017-18 which have brought to light these challenges.
Recordkeeping challenges
PROV has conducted numerous surveys and research designed to determine what recordkeeping issues and challenges stakeholders face. Combined with the findings of the Victorian Auditor-General’s Office and various other publications, PROV has been able to identify the following key recordkeeping challenges currently impacting agencies: